You want to use the interface to scaffold learners' progress, but an
interface that is too rigid impedes individual expression, exploration
and innovation.
The context
Derived from interactive web-based interfaces,
where users can express themselves in writing. However, should apply to
almost any interactive learning interface.
Any
content domain and target audience, although the degree
of flexibility and control would vary. Some learners need more
structure, whilst others need more expressive freedom.
accessibility: allows to cater better to learners with special needs.
The pattern
Scaffolding is a powerful tool for accelerating
learning. It is a fundamental principle in many interactive learning
environments, such as OISE's Knowledge Forum, and is a guiding principle in Learner-centred approaches (c.f. Quintana etal, 2004).
However, scaffolds can become straitjackets when they are too
directive. If a scaffolding interface adamantly leads the learner
through a set sequence, it risks failure on several accounts:
There is no leeway for mistakes, innovations, explorations or personal trajectories of learning.
Learners feel deprived of personal voice, and their motivation may falter.
It is hard to bypass design flaws discovered in the field or adjust to changing circumstances.
Therefore Provide scaffolding which can easily be overridden by the learner or
by the instructor. Let the scaffolding be a guideline, a recommendation
which is easier to follow than not too - but leave the choice in the
hands of the learner.
This pattern is applicable in a wide range of scenarios. For example -
When providing a multiple selection interface, always
include a open choice, which the user can specify (select 'other' and
fill in text box).
When the user is about to stray off the desired path of activity, warn her, ask for confirmation, but do not block her.
The Active worksheets used in the WebReports
system provided participants a structure to work within, but allowed
them to take control and change this structure as their confidence
grew.